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Terms & Conditions

Zencartel welcomes you to our online store for outdoor and travel gear! By using our website, you agree to these Terms and Conditions, so please read them carefully. Our site is designed to offer you a seamless shopping experience. Enjoy browsing, but remember that all communication is handled via email at [email protected].

While exploring our site, please:
  • Ensure your account information is accurate and up-to-date.
  • Use the site responsibly and do not engage in any harmful activities.
  • Refrain from sharing your login credentials.
Your responsibilities as a customer include:
  • Providing precise shipping details to ensure smooth delivery.
  • Checking your email for order confirmations and updates.
  • Responding promptly to any inquiries from our team.
We are committed to delivering your items directly to you. Depending on your location, this may involve a doorstep delivery or a convenient in-person handoff. Our global shipping service ensures you receive your order wherever you are.

If you have questions or need assistance, our friendly team is just an email away at [email protected]. We aim to make your shopping experience as enjoyable as possible.

Happy exploring and thank you for choosing Zencartel for your outdoor and travel needs!

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